Privacy Policy

Virobel Wealth Management AG. This privacy notice explains how we use any personal information we collect about you.

What Information Do We Collect About You?

We collect information about you when you engage us for wealth management, financial planning/advice, family office services, investment management or our independent advisory platform we can offer to private bankers and or teams that want to utilize our services. This information will relate to your personal and financial circumstances. It may also include special categories of personal data such as data about your health, if this is necessary for the provision of our services. We may also collect information when you provide feedback to us. Information relating to usage of our website is collected using cookies. These are text files placed on your computer to collect standard internet log information and visitor behavior information. We’ll use your information collected from the website to personalise your repeat visits to the site.

Why Do We Need To Collect And Use Your Personal Data?

The primary legal basis that we intend to use for the processing of your data is for the performance of our contract with you. The information that we collect about you is essential for us to be able to carry out the services that you require from us effectively. Without collecting your personal data we’d also be unable to fulfil our legal and regulatory obligations. Where special category data is required we’ll obtain your explicit consent in order to collect and process this information.

How Will We Use The Information About You?

We collect information about you in order to provide you with the services for which you engage us.

Who Might We Share Your Information With?

If you agree, we may email you about other products or services that we think may be of interest to you. If you agree, we’ll pass on your personal information to our team so that we may offer you products and services. We won’t share your information for marketing purposes with companies outside our company In order to deliver our services to you effectively we may send your details to third parties such as those that we engage for professional compliance, accountancy or legal services as well as product provider and custodian banks and platforms that we use to arrange financial products for you. Where third parties are involved in processing your data we’ll have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidentiality in processing your data and that they’ll only act in accordance with our written instructions. Where it’s necessary for your personal data to be forwarded to a third party we’ll use appropriate security measures to protect your personal data in transit, this may include encryption of data and where necessary password protection. To fulfil our obligations in respect of prevention of money-laundering and other financial crime we may send your details to third party agencies for identity verification purposes.

How Long Do We Keep Hold Of Your Information?

In principle, your personal data shouldn’t be held for longer than is required under the terms of our contract for services with you. However, we’re subject to regulatory requirements to retain data for specified minimum periods. We also reserve the right to retain data for longer than this due to the possibility that it may be required to defend a future claim against us. In any case, we’ll normally not retain your personal data for longer than 10 years after you ceasing to be a client. However, we will retain data related to trusts indefinitely. You have the right to request deletion of your personal data. We’ll comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above.

How Can I Access The Information You Hold About Me?

You have the right to request a copy of the information that we hold about you. If you’d like a copy of some or all of your personal information, please email or write to us using the contact details noted below. When your personal data is processed electronic you have the right to ask us to provide you this data to you so that you can move your personal data to another organisation for their use. We have an obligation to ensure that your personal information is accurate and up to date. Please ask us to correct or remove any information that you think is incorrect.

Marketing

We’d like to send you information about our products and services which may be of interest to you. If you’ve agreed to receive marketing information, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information. If you no longer wish to be contacted for marketing purposes, please contact us by email or post.

Cookies

We use cookies to track visitor use of the website and to compile statistical reports on website activity. For further information visit http://www.allaboutcookies.org/ You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other Websites

Our websites may contain links to other websites. This privacy policy only applies to Virobel Wealth Management AG. Websites so when you link to other websites you should read their own privacy policies. Changes To Our Privacy Policy We keep our privacy policy under regular review and we’ll place any updates on this web page (and/or) inform you of any material changes when they occur. This privacy policy was last updated on 1st November 2018.

How To Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about you: by email compliance@virobel.com or write to us at Compliance and Risk, Virobel Wealth Management AG, Poststrasse 4, St Gallen, 9500, Switzerland.